Production and Shipping
We pride ourselves in shipping orders on time so that you can start enjoying them right away!
Processing Times
Most of our items are made-to-order and ship within 5-14 business days (we ship via Canada Post).
tracking number.
Carriers
Small Flat items within Canada ship via Regular mail (no tracking), if you need tracking please upgrade during checkout.
Please check our website and Instagram account for the most updated processing times.
Canada Post generally takes around 2-14 business days within Canada, depending on where you're located, weather, staffing issues etc.
If you have a problem with your parcel or believe it may be missing, please email us at alyssa@heartandhomedesigns.ca so that we can look into it for you